How alerts work
Alerts are attached to individual widgets within a dashboard. When the widget’s data meets the condition you define, Klaritics sends a notification to the configured recipients. You can set conditions such as:- A metric crosses above or below a fixed threshold.
- A metric changes by more than a percentage compared to a previous period.
- A count drops to zero or spikes unexpectedly.
Setting up an alert
1
Open a dashboard
Navigate to the dashboard that contains the widget you want to monitor. See Dashboards Overview for details.
2
Select the widget
Click the widget you want to alert on. Alerts are configured per widget.
3
Define the condition
Choose the metric, comparison operator, and threshold. You can also set a lookback window for relative comparisons.
4
Choose recipients
Specify who should receive the alert when the condition is met.
5
Save and test
Save the alert. Use a manual test if available to confirm the notification path works.
Best practices
- Alert on actionable metrics. Choose widgets where a change genuinely requires a response.
- Use thresholds carefully. Too many alerts lead to fatigue. Start with critical metrics only.
- Review alert history. Check past triggers to tune thresholds and reduce noise.