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The Onboarding dashboard shows how new users start using your product and where they drop off. In plain terms:
Are new users able to get started easily?
It covers the signup flow, the first-time user journey, and drop-offs across onboarding steps — for example:
Use it to improve the first-time user experience and reduce drop-offs during signup.

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Before a funnel is defined

If no funnel has been defined, the dashboard shows an empty state prompting you to configure onboarding steps:
All other dashboard actions are disabled until a funnel exists. Clicking either Select Event or Configurations takes you to the Product Analytics Configurations page, landing on the Onboarding Analysis page.

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Define the funnel steps

On the Onboarding Analysis page, you define onboarding steps by selecting events. Each step represents a single event, and steps are ordered sequentially.
1

Select an event

Use the event selector to search for and select an event. Each step supports optional filters via + Filter by.
2

Add more steps

Use + Add Event to add a new step. New steps are appended to the end of the list.
3

Save the configuration

Saving stores the funnel configuration and updates the Onboarding dashboard.
A funnel must contain at least two events. The save button stays disabled while fewer than two events are selected, and the funnel cannot be visualized below that threshold.
Discard Changes reverts unsaved changes and restores the last saved configuration.

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Funnel visualization

Once events are selected, the funnel appears alongside KPI metric cards for Overall Conversion, Step-Wise Count, and Conversion. By default the Overall Conversion metric card is selected and the funnel visualization is shown. Selecting a step-wise metric card switches the display to a line graph. You can also change the visualization between Funnel and Line Graph directly.

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Click actions

Clicking a data point lets you:
  • View Users
  • Download Users
  • Create Cohort

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Explore further

An option is provided to continue in the chart creation interface. Clicking it redirects you to the Funnels creation page.

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Breakdown and metric table

Break metrics down by specific dimensions to identify behavior differences across segments. By default the breakdown options are Country, Device, and Platform, and you can select any other property as well. The metric table displays step-wise count and conversion rate: The visualization changes as you select and deselect rows in the data table.

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Filters and controls

Filter the dashboard by user properties or session properties. Segments, the data freshness indicator, date range, and time granularity work as described in the Product Analytics overview.

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Next steps